The Supervising Program Technician (SPT) II in the Quality Update and Expedite Section (QUES) is the first level of supervision whose responsibilities are to distribute, monitor, and prioritize the workload of the QUES; maintain work quality assurance and perform and delegate error resolution as necessary; train, advise, and assist personnel who update data on the Automated Criminal History System (ACHS); resolve or assist in resolving the most complicated work that technicians are unable to handle; monitor and evaluate attendance and work performances and take appropriate corrective action when necessary.
You will find additional information about the job in the .
This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.
This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.
Remote and hybrid schedules are subject to management approval. In addition, approved remote and hybrid schedules may be delayed for training purposes.
A fingerprint check is required.
Clearly indicate JC - 500975 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.
If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment.
A background check is required (if applicable).
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Benefit information can be found on the CalHR website and the CalPERS website.
Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
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