Job Description

Job Description and Duties

Under general supervision of the Supervising Program Technician III, the Program Technician (PT) III in the Federal Bureau of Investigation (FBI) Response Unit of the Applicant Services Program is responsible for the analysis and processing of FBI applicant returns that result in an out-of-state criminal history record. The PT III must have a thorough knowledge of the various California statutes and court orders which govern the dissemination of criminal history record information for applicant purposes and be able to make decisions regarding dissemination using these guidelines. The PT III must be able to recognize terminology and the legislative intent as it relates to other states laws. The PT III is responsible for analyzing arrest disposition data to determine whether it conforms to California statute and court orders and adding the disposition information to the record and disseminating it to authorized client agencies. The PT III routinely contacts law enforcement agencies by telephone for clarification of information and searches various databases via the Internet to obtain disposition information. This position works with sensitive/confidential information and materials and is expected to maintain the privacy and confidentiality of sensitive information at all times.

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Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Special Requirements

A fingerprint check is required.

Clearly indicate JC – 501514 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

If you are using education to meet the minimum qualifications for this position,  you must submit a copy of your transcript or diploma .  An official transcript will be required prior to appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to manage sensitive and confidential information with discretion, integrity, and sound judgment.
• Dependability, flexibility, and excellent attendance.
• Proficient knowledge and use of Microsoft Office products (Outlook, Word, Excel).
• Ability to plan, organize, and adapt to changing assignments and priorities, and to work effectively under pressure to meet deadlines and performance expectations.
• Attention to detail to ensure accurate data review and reporting.
• Ability to review and process data, interpret findings, and provide recommendations.
• Excellent professional verbal and written communication skills.
• Ability to maintain cohesive relationships with internal and external customers.
• Ability to sit at the workstation for extended periods of time.
• Thorough knowledge of relevant regulations, codes, and standards related to criminal history.

Benefits

Benefit information can be found on the  CalHR website and the  CalPERS website.

Statement of Qualifications:

In a 1-2 page written narrative (i.e., essay format, no lists or bullets), please address the following questions. Address each question individually and clearly label (e.g., “Question 1”, “Question 2”, “Question 3”) which question you are responding to in your submission. Your submission must be single spaced, with 1” margins, using size 12 Times New Roman Font.

SOQ Prompt 1: Based on the information included in this job bulletin and the Duty Statement, explain why you are qualified for this position. In your response, please clearly link any experience, education, training, knowledge, or skill development you possess to the specific duties and responsibilities of this position.

SOQ Prompt 2: Describe a specific time when you identified a challenge at work (e.g., a workflow deficiency, a project issue, etc.) and recommended a solution to address it. What recommendation(s) did you make? How did your involvement impact the overall outcome of the situation?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - References are required and must be included.
• Statement of Qualifications - A Statement of Qualifications is required and must be included. Please see Statement of Qualifications section below to complete the requirements.

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