Position Description:

Responsible for providing an advanced level of expertise in responding to work orders associated with troubleshooting and preventative maintenance on commercial fire suppression and alarm systems as well as a variety of other life safety equipment and systems. This position also provides response and feedback to customer service requests for corrective action and documentation.

  Essential Functions:

• Diagnoses, maintains, and repairs a variety of fire alarm equipment to include smoke detectors, heat detectors, visual devices, pull stations, supervisory devices, door relays, HVAC relays and related controls. 

• Diagnoses, maintains and repairs a variety of fire suppression equipment to include wet, dry and preauction sprinkler systems, kitchen hood fire suppression systems, sectional valves, flow switches, sprinkler piping as well as electric and diesel fire pumps.

• Act as a subject matter expert for compliance with local, state and federal fire / life safety codes and requirements.

• Ensures that all portable fire extinguishers and deployed, inspected and maintained in compliance with applicable codes.

• Helps to ensure compliance with the Annual JLL Client Assurance Program assessment to confirm consistency with applicable laws, company policies and recognized standards.

• Ensures proper maintenance on fire panels, amplifiers, NAC panels, back up battery banks and related circuitry.

• Utilizes the building automation system to track building conditions and the operational impact of facilities and production equipment.

• Evaluates facility egress needs and ensures compliance with applicable laws and standards.

• Ensures emergency egress lighting and life safety power systems are in compliance with applicable codes.

• Assists lower-level technicians with work assignments and coaches as appropriate.

• Creates and modifies site operations procedures for equipment and recommends facilities reliability improvements.

• Ensures preventive maintenance on all Fire / Life Safety and related control systems are performed as scheduled in the Computerized Maintenance Management System (CMMS).

• Ensures that alarm and suppression system upgrades and installations are performed accordance with code requirements and manufacturers recommendations.

• Utilizes strong computer skills to complete and document work as well as communicate with customers and the Client.

• Responds and provides service and feedback to the customer on all work orders while assuring compliance to codes, regulations, site policies and industry standards.

• Under general supervision, performs tasks that reflect substantial variety and complexity.  Relies on experience and judgment to plan and accomplish goals.  

• Recommends measures to improve maintenance methods and equipment performance.

• Analyzes and resolves work problems, or assists workers in solving work problems

• Understands company policies and enforces safety regulations.

• Safely performs functions of the position including following proper safety guidelines such as job hazard analysis, lockout/tagout, and wearing PPE as required.

• Operates various measuring, diagnostic and testing instruments to help provide energy efficiency solutions.

• Operates a variety of equipment such as hand tools, laptop computers and diagnostic hardware to perform work.

• Maintains a strict schedule in order to be successful in the assignment.

• Flexible in the day-to-day activities and scheduling for the benefit of the customer. 

• Provides adequate response to a variety of facility issues to include plumbing, electrical, roofing and other carpentry emergencies.

• Must have availability to respond to after-hours emergencies on-site only as needed.

• Must have ability to read and understand repair manuals, specifications, drawings, and schematic diagrams.

• Other duties as assigned by Manager or Supervisor.

 

Required Education / Experience:

• Education: High School graduate or GED. Basic electrical safety or Qualified Electrical Worker training.

• Experience: At least 2 years of experience with maintenance & repair of commercial Fire / Life Safety Systems.

 

Physical Requirements:

• Have the ability to regularly lift up to 50 lbs.

• Have the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs as required during shift.

• Have the flexibility to bend/stoop, squat repetitive during shift.

• Have the ability to stretch/reach on a repetitive basis for shift.

• Have the ability to walk extensively throughout the facility for shift.