Coffee Attendant/Barista Job at Hilton Houston Westchase, Houston, TX

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  • Hilton Houston Westchase
  • Houston, TX

Job Description

Job Title: Coffee Attendant / Barista  

Provide friendly, efficient service while preparing and serving high-quality coffee and beverages. The primary goal is to create an inviting atmosphere and ensure guests enjoy an exceptional coffee experience that keeps them coming back.  

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.  

  • Welcome and greet guests warmly; make them feel comfortable and valued.  

  • Take  accurate beverage and food orders, enter them into the point-of-sale system, and ensure  timely preparation.  

  • Prepare and serve coffee, espresso drinks, teas, and other beverages according to established recipes and standards.  

  • Maintain knowledge of coffee origins, brewing methods, and flavor profiles to answer guest questions and make recommendations.  

  • Upsell specialty drinks, pastries, and merchandise using suggestive selling techniques.  

  • Ensure workstations, equipment, and seating areas are clean and organized at all times.  

  • Monitor inventory of coffee beans, milk, syrups, and other supplies; restock as needed.  

  • Handle cash, credit card transactions, and prepare  accurate bills.  

  • Assist with opening and closing duties, including cleaning machines, sanitizing surfaces, and securing the store.  

  • Respond promptly and courteously to guest requests or concerns.  

  • Support team members during peak hours and help  maintain smooth operations.  

 

Certificates, Licenses, Registrations  

  • Current Food Handler’s certificate or  ServSafe certification  required .

  • Barista training or specialty coffee certification  is preferred (not mandatory).  

 

Physical Demands  

While performing the duties of this job, the employee  is regularly required to stand for extended periods, walk, bend, and reach. The employee must occasionally lift and/or move up to 30 pounds (coffee bags, milk crates, etc.).  Ability to  operate espresso machines, grinders, and other coffee equipment safely is  required .  

 

Work Environment  

Fast-paced café setting with frequent interaction with guests. Exposure to hot equipment, cleaning chemicals, and occasional loud noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

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